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All Terms Deleted After Uploading Edited Clause From Contract Word Add-in (Doc ID 2588995.1)

Last updated on SEPTEMBER 14, 2020

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.04.0 version, Contract Authoring

ACTUAL BEHAVIOR
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When uploading the revised contract terms XML document through the Contract Word Add-in, all terms are deleted in the contract terms.


STEPS
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The issue can be reproduced at will with the following steps:

1) Download contract from contract terms tab in application.Word add in status: User is signed in

2) Track changes is enabled. The clause is changed by adding some words.All changes accepted in Word.The XML is savedClick upload in word add-in, Click ‘Yes’

3) In the application the contract terms are locked.Unlock Contract Terms

4) ‘Resume Contract Upload’Review changes page opens, indicates that all sections and clauses will be deleted.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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