Agents Not Able To Use "Launch Store as Customer" Link On The Profile Page (Doc ID 2589195.1)

Last updated on JUNE 15, 2022

Applies to:

Oracle Commerce Cloud Service - Version N/A to N/A
Oracle Commerce Cloud Service
Information in this document applies to any platform.

Agents not able to use "Launch Store as Customer" link on the profile page

On the Agent UI, find the profile by searching for the profile on "Customer Search" screen.

Click on the "Profile" icon next to the profile name.

On the Profile page click the "Launch Store as Customer" link, the link does not work.

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In this Document

Symptoms

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