My Oracle Support Banner

OTM Is Not Considering the 'Temperature Control' Defined on the Equipment Group. (Doc ID 2589684.1)

Last updated on SEPTEMBER 18, 2019

Applies to:

Oracle Transportation Management Cloud Service - Version 6.3.4 and later
Oracle Transportation Management - Version 4.0 and later
Information in this document applies to any platform.

Symptoms

OTM is not considering the 'Temperature Control' defined on the Equipment Group.

01. OTM Item, is configured with Commodity 'COMM_01'.
02. Commodity is configured with Temperature Control 'TEMP_CON_01'.
03. Equipment Group 'EQG_01' is configured with Temperature Control 'TEMP_CON_01'.
04. Plan an Order Release that is configured with Item 'COMM_01' and using an Itinerary that has an Equipment Group profile contains Equipment Group 'EQG_01' and another Equipment Group 'EQG_02' that is configured with a different Temperature Control 'TEMP_CON_02' that is not compatible with the Order's Item.
05. OTM creates a Shipment with the incompatible Equipment Group 'EQG_02' that is configured with a different Temperature Control 'TEMP_CON_02'.

Its expected that OTM creates a Shipment with Equipment Group 'EQG_01' is configured with Temperature Control 'TEMP_CON_01' that is compatible with the Order's Item.

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.