My Oracle Support Banner

Agent Console is Not Loading Properly When Using HTTP. (Doc ID 2590264.1)

Last updated on SEPTEMBER 26, 2019

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms


While accessing the agent UI (http://ccadmin-test-***.oracleoutsourcing.com/occs-agent) its not loading properly and throwing the below error.
 

ERROR

-----------------------

Uncaught ReferenceError: Unable to process binding "if: function(){return $data.templateSrc }"

Message: Unable to process binding “template: function(){return {name:templateUrl(),templateSrc:templateSrc()} }"

Message: Unable to process binding “element: function(){return ‘ordersChart' }"

Message: Unable to process binding "if: function(){return initialized() }"

Message: Unable to process binding “if: function(){return chartlLoadStatus_orders() === $data.ERROR_STATUS }"

Message: chartlLoadStatus_orders is not defined

at if (eval at parseBindingsString (knockout-3.4.0.)s:68), :3:55)

at m.m.i (knockout-3.4.0.js:8)

at Function.Pc (knockout-3.4.0.js:51)

at Function.Qc (knockout-3.4.0.js:51)

at Function.aa (knockout-3.4.8.js:50)

at Object.m.m.m.B (knockout-3.4.0.js:49)

at init (knockout-3.4.0.js:8)

at knockout-3.4.0.js:72

at Object.w (knockout-3.4.0.js:39)

at knockout-3.4.0.js:7




Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.