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DOO_GTM_EXCEPTION Enabled-Order Status Changes To Processing-even When GTM Sends Results For 1 Line (Doc ID 2590506.1)

Last updated on SEPTEMBER 30, 2019

Applies to:

Oracle Fusion Order Management Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Manage Orders

DOO_GTM_EXCEPTION Enabled-Order status changes to Processing-even when GTM sends results for 1 line

We are using GTM for compliance screening.

We have enabled the processing constraint DOO_GTM_EXCEPTION.

Issue - Order status changes to Processing even when screening results for all the lines are not received from GTM. There are 2 lines in an order and only one line is finished screening and other line not yet but the order status changed from pending approval to processing.

The issue can be reproduced at will with the following steps:
1. create order
2. Order needs to pass screening
3. Only pass one line in the order
4. Order status changes to processing when only few lines are ora_passed.




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