My Oracle Support Banner

When Doing FSM Export For Task Manage Tax Jurisdictions Gives Empty Files With Only Header Data (Doc ID 2590953.1)

Last updated on MAY 26, 2020

Applies to:

Oracle Fusion Tax Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.04.0 version, Manage Transaction Taxes

ACTUAL BEHAVIOR
---------------
When doing FSM Export capability for task Manage Tax Jurisdictions, we are getting empty file with only header data available.

EXPECTED BEHAVIOR
-----------------------
Tax jurisdictions setup data should be exported

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Financials > Manage Tax Jurisdiction > Actions> Export to CSV File> create new
2. Download file once file is exported
3. In this extract, empty files are there-only header data is available.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot export setup data for tax jurisdictions

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.