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Sales Lead: When Modifying The Followup Date On The Sales Lead Screen The System Throws An Error. (Doc ID 2590971.1)

Last updated on SEPTEMBER 23, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.04.0 version, Leads, Sales Campaigns

ACTUAL BEHAVIOR
---------------
When modifying the followup date on the sales Lead screen the system throws an error, for all sales users and in all environments


ERROR

--------

Exception in expression "oracle.apps.marketing.leadMgmt.leads.model.entity.MklLeadEO" trigger
"dh_AppointmentCreate" : oracle.binding.expr.ServiceInvocationException Unexpected exception caught:
oracle.j2ee.ws.client.jaxws.JRFSOAPFaultException, msg=Client received SOAP Fault from server : JBO-27024:
Failed to validate a row with key oracle.jbo.Key[300000267140001 ] in ActivityEOJBO-
FND:::FND_CMN_INVALID_ATTRB_API_SERV: : Client received SOAP Fault from server : JBO-27024: Failed
to validate a row with key oracle.jbo.Key[300000267140001 ] in ActivityEOJBO-
FND:::FND_CMN_INVALID_ATTRB_API_SERV:
at "oracle.apps.marketing.leadMgmt.leads.model.entity.MklLeadEO" trigger "dh_AppointmentCreate" line 105



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Update Lead > Modify Followup date > See error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update leads

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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