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Oracle Fusion Recruiting Cloud: First Advantage (FADV) Error: "The requested URL...was not found" (Doc ID 2591031.1)

Last updated on MAY 14, 2020

Applies to:

Oracle Recruiting Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

Problem Description:

While trying to integrate First Advantage (FADV) with Oracle Recruiting Cloud (ORC) using the below URL...

https://<HOST>:443/hcmService/UserDetailsServiceV2

or when requesting a screening package from First Advantage (FADV) for a background check using the below URL...

/hcmRestApi/resources/latest/bcScreeningPackages

 

... one of the following 404 errors is received:

  • The requested URL /hcmService/UserDetailsServiceV2 was not found.
  • The requested URL /hcmRestApi/resources/latest/bcScreeningPackages was not found.

 

Cause

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In this Document
Symptoms
Cause
Solution

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