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Revenue Is Allocated Based On Selling Amount Instead Of Unit SSP (Doc ID 2591238.1)

Last updated on OCTOBER 20, 2019

Applies to:

Oracle Fusion Revenue Management Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Customer has negative contracts being added to Oracle from upstream systems which are amendments. When the contract arrives in the Error Corrections Spreadsheet, whenever the line amount is less than 0, instead of taking the "Unit SSP" amount, it is taking the Billing Amount for allocation. This results in incorrect performance obligation amounts being loaded into our systems. We expect the Unit SSP times the Quantity (which is negative) to be calculated as Extended SSP and thus the Performance Obligation Amount.

EXPECTED BEHAVIOR
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System should consider Unit SSP for allocation.

STEPS
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The issue can be reproduced at will with the following steps:
1. Import lines with negative quantity.
2. Run Identify Customer Contracts process.
3. View allocation is based on Selling amount but not Unit SSP.

Cause

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In this Document
Symptoms
Cause
Solution


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