Unable To Login To Unifier Cloud Instance/ Link Redirection to Oracle Access Manager (OAM) / Oracle Identity Manager (IDM)
(Doc ID 2591504.1)
Last updated on MAY 22, 2020
Applies to:Primavera Unifier Cloud Service - Version 18.104.22.168 and later
Information in this document applies to any platform.
Primavera Unifier Cloud Service Version 17.12 Current Release 19.9
When attempting to access the URL for the account, a redirect takes the customer to in internal Cloud Oracle Access Manager (OAM) / Oracle Identity Manager (IDM) redirect site.
the following error occurs.
Oracle Access Manager redirect
"Error: System Error: Please Contact the System Administrator"
STEPS to Reproduce
- Access the Unifier URL for the environment
- Occasionally the redirect will go to P6 (No P6 environment on the account) URL and then allow access to Unifier
Result redirect goes to OAM/IDM and no access to Unifier is permitted
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In this Document