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Build Payments Errored With ORA-20001 (Doc ID 2592079.1)

Last updated on JUNE 14, 2020

Applies to:

Oracle Fusion Payments Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

Build Payments is running in to error and no payment output is being generated. ESS log for the program shows following:

IBY_PAYINSTR_PUB.createPaymentInstructions: Printer name is mandatory if print immediate flag is set to "Y". Aborting program ..
IBY_PAYINSTR_PUB.createPaymentInstructions: SQL code :-20001
IBY_PAYINSTR_PUB.createPaymentInstructions: SQL err msg :ORA-20001:
IBY_PAYINSTR_PUB.createPaymentInstructions: IBY_PAYINSTR_PUB.createPaymentInstructions: Exception while creating Payment Instructions
IBY_DISBURSE_SUBMIT_PUB_PKG.submit_payment_process_request: Exception occured when creating payment instructions. Payment instruction creation will be aborted and no instructions will be committed for payment request XXXXX
IBY_DISBURSE_SUBMIT_PUB_PKG.submit_payment_process_request: SQLCODE: -20001
IBY_DISBURSE_SUBMIT_PUB_PKG.submit_payment_process_request: SQLERRM: ORA-20001:

Cause

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In this Document
Symptoms
Cause
Solution
References


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