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Import error (warning): The record with PUID or ID cannot be deleted because the record has either an incorrect matching value or no matching object was found. (Doc ID 2592252.1)

Last updated on SEPTEMBER 27, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.04.0 version, Accounts, Contacts, Households

Deleting contacts using the (new) standard import.

ERROR
-----------------------
The record with PUID or ID cannot be deleted because the record has either an incorrect matching value or no matching object was found. (MKL-315083)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Sign-on to application
2. Navigate to Tools > Import Management
3. Click Create Import Activity
Set Object = Contact
Under Advanced Options, set Import Mode to Delete records
4. The import completed with errors (warnings)

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot not all records completed successfully.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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