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uMail: Unable to Include Multiple E-Mail Addresses in the External Cc, and/or External Bcc Fields as the Following Alert Pops Up: Invalid email address in * field (Doc ID 2592613.1)

Last updated on FEBRUARY 18, 2021

Applies to:

Primavera Unifier Cloud Service - Version N/A and later
Primavera Unifier - Version 9.7 and later
Information in this document applies to any platform.

Symptoms

On Unifier : Any Version

In uMail, when trying to include multiple e-mail addresses in the External Cc and/or External Bcc fields:

Expected Result

When the user enters more than one e-mail address using any of the following to separate the e-mail addresses; 1) semi-colon and space, 2) colon and space, and 3) comma and space, and clicks on the Send button the e-mail message should be sent without incident.

Actual Result

An Alert pops up that reads: Invalid email address in External CC field -and/or- Invalid email address in External Bcc field

Business Impact

Because of this the user has to send multiple uMail messages Cc'ing and/or Bcc'ing one user at a time.

Cause

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In this Document
Symptoms
Cause
Solution
References


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