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Actionable Infolets - Error When Removing Quick Actions (Doc ID 2592653.1)

Last updated on SEPTEMBER 27, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.19.07.0 and later
Oracle Fusion Engagement Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms

Trying to configure the actionable infolets (appointments and tasks) by removing the "Quick Actions" entirely. When customer removes them and Save, he gets an error EVERY time.

ERROR
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An Application error has Occurred. Please see incident log for more information.
An Application error has Occurred. Your help desk can use the following information to obtain a more detailed description of this incident XXX. Server Domain : FADomian Server Instance : UIServer_1, Application Name: ORA_CRM_UIAPP

STEPS
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The issue can be reproduced at will with the following steps:
1. Edit Infotet ->Configure -> Quick Actions - > Removed from selected -> get error
 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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