When Ground Service Schedule Is Used, OTM Planning Shipment With Wrong Dates (Doc ID 2592952.1)

Last updated on OCTOBER 02, 2023

Applies to:

Symptoms

ACTUAL BEHAVIOR
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when orders are planned with Ground service schedule, OTM not planning with correct dates .

EXPECTED BEHAVIOR
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when orders are planned with Ground service schedule, OTM should plan with correct arrival, departure time as per ground schedule service.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create s simple order from source to destination
2. Define Ground service with 2 interim stops.

At stop 1 Cut-off time – 7:15/Depart – 8:00
At stop 2 -- Arrive 12:45 / Depart 13:25
At Stop 3 -- Arrive 16:50/ Depart 17:50
At stop 4 -- Arrive 20:50/ Available 21: 45

3. Create a Rate offering type RAIL mode with Rate service Type as Ground service. define Rate record of cos type Per shipment
4. Define single leg Itinerary with 2 interim stops

Stop 2 and Stop 3

5. Plan the order.Direct shipment created with 4 stops with Rail mode. 

6. Interim Stops are created with incorrect date in Shipment.

In the Ground Service @stop2 – arrive 12:45 / Depart 13:25

OTM planned dates are
Planned Arrival Time ( 13:25:00) > Planned Departure Time (12:45:00)
Estimated Arrival Time ( 13:25:00) > Estimated Departure Time (12:45:00)

In the Ground Service @Stop3 –  As per the Schedule
Arrive 16:50/ Depart 17:50
OTM planned dates are
Planned Arrival Time (17:50:00) > Planned Departure Time (16:50:00)
Estimated Arrival Time ( 17:50:00) > Estimated Departure Time (16:50:00)

Cause

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