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Can The Display Name Be Shown Instead Of User Name In Messages? (Doc ID 2592982.1)

Last updated on NOVEMBER 13, 2020

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Goal

Can The Display Name Be Shown Instead Of User Name In Messages?

Can admin user change the user name to first and last name of the resource when send like internal note in the service request as shown in the attachment?
 

Solution

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In this Document
Goal
Solution
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