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Error Message When Adding A "Customer" Team Member To Project (Doc ID 2593394.1)

Last updated on SEPTEMBER 27, 2019

Applies to:

Oracle Fusion Project Foundation Cloud Service - Version 11.13.19.01.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.01.0 version, Other Issues


Got Error message when adding a "Customer" Team member to project

ERROR
An application error occurred. See the incident log for more information. An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: <Incident number>, Server Domain: FADomain, Server Instance: UIServer_1, Application Name: ORA_FSCM_UIAPP.

STEPS

1. Projects > Project Financial Management: Tasks-> Open any project
2 Once opened the project, -> Tasks -> Manage Financial Project Settings, 2nd tab ‘Parties’
3 Under Team Members, click ‘+’, Add Team Members: check ‘Customer’ under Type

Got above error

This user has been able to add in the customer previously so this is not an issue with roles or privileges.

Cause

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In this Document
Symptoms
Cause
Solution
References


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