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Fusion Application: Global Payroll: Unable To View Payslip From "View Payslip" Action From Person Management (Doc ID 2593480.1)

Last updated on SEPTEMBER 27, 2019

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.07.0 version, Global Payroll

When attempting to view payslip from "View Payslip" action from Person Management, the Payslip record is visible on searching but when clicking on payslip icon the following error occurs.

ERROR
-----------------------
Error 401--Unauthorized

From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
10.4.2 401 Unauthorized

The request requires user authentication. The response MUST include a WWW-Authenticate header field (section 14.46) containing a challenge applicable to the requested resource. The client MAY repeat the request with a suitable Authorization header field (section 14.8). If the request already included Authorization credentials, then the 401 response indicates that authorization has been refused for those credentials. If the 401 response contains the same challenge as the prior response, and the user agent has already attempted authentication at least once, then the user SHOULD be presented the entity that was given in the response, since that entity MAY include relevant diagnostic information. HTTP access authentication is explained in section 11.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Person Management
2. Search for the payslip
3. Click on the Payslip name



Cause

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In this Document
Symptoms
Cause
Solution


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