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Point Of Sale (PFS) Transactions Are Not Processing Or Are Being Slowed Down (Doc ID 2594498.1)

Last updated on SEPTEMBER 30, 2019

Applies to:

Oracle Warehouse Management Enterprise Edition Cloud Service - Version 18 and later
Information in this document applies to any platform.

Symptoms

On : 18 version, Core Product Functionality

ACTUAL BEHAVIOR
---------------
The Point Of Sale (PFS) Transactions transaction have been in "Ready" status for days now and are not being processed.



EXPECTED BEHAVIOUR
-----------------------
The expected behaviour is for the Point of Sale transaction to work and not sit in "ready" status (these transaction are for removal or to add inventory to the respective facility).
There are 2 outcomes once a transaction is present in the staging table in the Input interface->Point of Sale->Staging record.
The transaction either goes through and is not visible in the "Stage Record" or the transaction fails and is marked as "Failed"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Point of Sale: Sale or RETURN transaction file with the corresponding serial numbers that can be transacted by the Point of Sale transaction
2. Upload the file to Input Interface -> Point of Sale (PFS)
3. Click Run Interface


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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