Error "the Location Or Dock Scanned Are Different" When Loading in RF Using Validation of Double Deck
(Doc ID 2595050.1)
Last updated on OCTOBER 09, 2019
Applies to:
Oracle Warehouse Management Enterprise Edition Cloud Service - Version 19.3 and laterInformation in this document applies to any platform.
Symptoms
On : 9.0.0 version, Core Product Functionality (On Production)
When scanning the Dock Door while using transaction "Load OBLPN". while this screen has parameter "double-validation-dock" in Screen Configurations set to "Validation of dock double"
the following error occurs.
ERROR
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"the location or dock scanned are different"
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to RF Transaction "Load LPN"
2. Enter OB Load LOAD123
3. Enter OBLPN OBLPN_ABC
4. Enter location barcode LOCATIONABC
5. Error occurs
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot dispatch the order.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |