My Oracle Support Banner

FA: SCM: OM: Business Unit Cannot be Selected when Entering an Order. (Doc ID 2595148.1)

Last updated on AUGUST 11, 2023

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

Not able to create an Order as the correct Business Unit is not shown when entering a Sales Order. The Business Unit LOV does not display the required business unit. The user has been assigned the correct roles required to enter Orders.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.