My Oracle Support Banner

For iOS Users Login In Storefront Fails (Doc ID 2595264.1)

Last updated on OCTOBER 04, 2019

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Using iOS devices, shoppers are not able to login with valid username and password.
This behavior has been encountered in non-production environments, like test and stage, that had the basic authentication enabled.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.