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Oracle Account Reconciliation Cloud Service (ARCS) To Oracle Financial Cloud General Ledger (GL) Drill Through Takes Users To The Wrong Page (Doc ID 2595516.1)

Last updated on FEBRUARY 05, 2020

Applies to:

Oracle Account Reconciliation Cloud Service - Version 16.10.47 and later
Information in this document applies to any platform.

Symptoms

Users would like to be able to drill through from ARCS to GL. If users are already logged in into ARCS, the link opens a second window/tab and displays the expected "Inquire on Detail Balances" page with the correct account selections passed from ARCS. If users aren't already logged in into ARCS, the Account Monitor page is unexpectedly displayed.

Cause

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In this Document
Symptoms
Cause
Solution
References


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