Contract Approval Notification For Approvers (Doc ID 2595741.1)

Last updated on SEPTEMBER 14, 2020

Applies to:

Goal

Customer Question
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Scenario:

We have created contract party roles:
CONTRACT_APPROVER_1
CONTRACT_APPROVER_2
CONTRACT_APPROVER_3

and the seeded is:
CONTRACT_ADMIN (Contract Administrator)

So the Contract Administrator specifies up to 3 Contract Approvers in the Contract Party area.
Why when we select in the ContractsApproval BPM Task configuration, in the Notifications tab upon Task Status: Complete and Recipient: Approvers, the Approvers do not receive anything ?

In the Notifications, only when we select: Task Status: Complete and Recipient: Initiator then the User that submitted for Approval receives a notification that either the Contract was approved or not.
The thing is that if there are 3 Approvers, we need all the approvers and the Initiator to receive the Complete notification (either Approve or Reject).

Solution

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