My Oracle Support Banner

Duty And Tax Response Failed To Update Transaction Lines When Multiple Transaction Lines Exist (Doc ID 2596155.1)

Last updated on AUGUST 12, 2022

Applies to:

Oracle Global Trade Management Cloud Service - Version 19.3 and later
Information in this document applies to any platform.


When attempting to execute Estimated Landed Cost process, GTM sends valid information to Descartes to get duty and tax data, but Duty and Tax Response is not reflected on Transaction lines when there are multiple transaction lines on a transaction.

The issue can be reproduced at will with the following steps:

1. Access the application
2. Execute Estimated Landed Cost process
Duty and Tax Response is not reflected on Transaction lines.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.