My Oracle Support Banner

PLT Output Files Not Creating (Doc ID 2596260.1)

Last updated on DECEMBER 02, 2019

Applies to:

Oracle Warehouse Management Enterprise Edition Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

On : 19.3 version, Core Product Functionality




Recent PLT files are failing to create when the OB Loads are closed. This is a major issue that is causing orders not to close with the customer information for each orders. It seems as a few orders from every load does not create a file when the header of the order status transitions to SHIPPED. 


EXPECTED BEHAVIOR
-----------------------
Expect for the output file to be created when the OB Loads are closed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. WMS -> OB Load -> close

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.