My Oracle Support Banner

My Spotlight Is Not Working (Doc ID 2596680.1)

Last updated on OCTOBER 07, 2019

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.04.0 version, Global Human Resources

ACTUAL BEHAVIOR
---------------
When an employee is clicking on "My Spotlight " icon, a blank page is coming

EXPECTED BEHAVIOR
-----------------------
"My Spotlight" icon should show some relevant information

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in as an employee
2. Access "My Spotlight " from Home screen.
3. Blank page is shown

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use "My Spotlight" option

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.