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All Requisitions Auto Rejected During Vacation Rule Period (Doc ID 2596797.1)

Last updated on OCTOBER 07, 2019

Applies to:

Oracle Fusion Self Service Procurement Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

Requisitions are automatically rejected when they are routed to a user with vacation rule enabled.  The reassign function is not working in the vacation rule. The delegate function alternative solution is working correctly.  The reassign function works fine outside of vacation rule
 
User's expect to be able to approve requisitions when the approver is on vacation through the reassign function.
 
The issue can be reproduced at will with the following steps:
1. Create an approval rule that routes approval to a user with vacation rule enabled.
2. Create a requisition, save and submit for approval
3. Review Requisition and notice the header shows requisition status = Rejected . Action Details shows the message: Action Details are not available because the approval process is being prepared. Try again later as shown below.

 


SOA Instance

 
Summary:

requester = abc.admin
approver = abc.buyer
reassigned to user = abc.train
Requisition 999   Vacation rule enabled
Submitted for approval  
Automatically Rejected
1 fault


 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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