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Unable To Export From Wave Inquiry When Using "From Create Ts" Criteria (Doc ID 2596856.1)

Last updated on OCTOBER 18, 2019

Applies to:

Oracle Warehouse Management Enterprise Edition Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Symptoms



Unable to Export from Wave Inquiry when using "From create ts" criteria

Screen: Wave Inquiry
Module: UI-HTML: Wave Inquiry


Unable to export to .CSV from wave inquiry UI


ERROR
-----------------------
Failed to dep csv: Oracle backend does not support timezone-aware date times when USE_TZ is False.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to the "Wave Inquiry" screen in the UI
2. Enter search criteria in "From create ts" of Month/ day/ year
3. Hit "Search" button, results are returned
4. Hit the "Export to CSV" button in the top right, receive error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, This impacts our ability to analyze wave run times, and thus our ability to help investigate the stuck/slow wave SR

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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