My Oracle Support Banner

No Texts are Displayed for Web Content Widgets in Design Studio (Doc ID 2596883.1)

Last updated on OCTOBER 08, 2019

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.
Reported Version: 19.3.12


No content is displayed in editor for web content widgets.

Reproducible Steps:
1. Log into occs-admin
2. Open Design
3. Open Grid View on a layout
4. Click on Preview button for the layout. -->They layout page is displayed fine.
5. Go back to Design and open Settings for a web content widget.
6. Click on some elements--> nothing is displayed in the editor.
7. Click on 'Source' button --> nothing is displayed in the editor.


 The issue started to occur after upgraded to 19.3.8 version


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.