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Transaction Credit Error (Doc ID 2596927.1)

Last updated on NOVEMBER 04, 2019

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.04.0 version, Transactions

Transaction Credit error

A simple direct credit rule, but transactions are not credited, they end in 'credit error'.


ERROR
-----------------------
Credit error

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a direct credit rule, with credit receiver as Rep1.

2. Try adding a qualifying criteria: Country=Argentina

(Unable to do step 2, as the qualifying attributes were not enabled for crediting). Hence had a credit rule with no criteria.

3. Run crediting, results in credit error



Cause

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In this Document
Symptoms
Cause
Solution


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