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CX Mobile: Primary Product Field on Edit Leads Shows Lead Picker (Doc ID 2597186.1)

Last updated on JULY 30, 2024

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.04.0 version, CX Mobile Application

ACTUAL BEHAVIOR
---------------
Primary product field is the same of a Leads page list.

In CX Mobile, Edit Leads page > OOTB ProductGroupName field is showing Lead Picker (list of Leads)


EXPECTED BEHAVIOR
-----------------------
ProductGroupName should show Product Picker not Lead Picker

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Mobile > Edit Lead > Select ProductGroupName field > Shows Lead picker

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create lead in mobile

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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