CX Mobile: Primary Product Field on Edit Leads Shows Lead Picker
(Doc ID 2597186.1)
Last updated on JULY 30, 2024
Applies to:
Oracle Fusion Mobile Sales Cloud Service - Version 11.13.19.04.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.19.04.0 version, CX Mobile Application
ACTUAL BEHAVIOR
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Primary product field is the same of a Leads page list.
In CX Mobile, Edit Leads page > OOTB ProductGroupName field is showing Lead Picker (list of Leads)
EXPECTED BEHAVIOR
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ProductGroupName should show Product Picker not Lead Picker
STEPS
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The issue can be reproduced at will with the following steps:
1. Mobile > Edit Lead > Select ProductGroupName field > Shows Lead picker
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot create lead in mobile
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |