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FA: SCM: GOP: Supply & Work Order Not Getting Generated For A Back To Back CTO Sales Order (Doc ID 2597497.1)

Last updated on NOVEMBER 29, 2019

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.13.19.04.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.04.0 version, Supply Orchestration

ACTUAL BEHAVIOR
---------------------
Work Order not getting generated for a back to back CTO sales order. Order is at "Awaiting Shipping".

EXPECTED BEHAVIOR
-----------------------
Work Order should be created and it should be mentioned in Supply details tabs

STEPS
-------
The issue can be reproduced at will with the following steps:
1. Create Sales Order with CTO item and Submit the order
2. Order went to "Awaiting Shipping"
3. No work order created.

Cause

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In this Document
Symptoms
Cause
Solution
References


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