How To Determine the Reason why Absences are Showing as Status Denied (Doc ID 2597561.1)

Last updated on JULY 24, 2023

Applies to:

Goal

To determine the reason as to why an absence is showing as status "Denied" in the following screens.

For the HR Specialist

Home/MyClientGroups/Manage Employment/Search for a person/Use the Orange 'actions' menu/Manage Absences

or

For the Employee (self-service)

Home/Me/Time & Absences/Existing Absences

For example, the Absence could be marked as 'Denied' due to the Absence Approval being rejected by the manager - but it could also be marked as 'Denied' if there is an expiry time on the Absence Approval and the task expiry limit has been reached.  For example, Absence Approval expiry limits can be set as follows:

• Click on the Bell icon
• Click on 'more details'
• Click on the drop down name/administration
• Click on 'task configuration'
• Click on 'AbsencesApprovalsTask'
• Click on the "Deadlines" tab
• Expand "Expiration Settings"
• If Task Level" or "Assignee Level" is ticked, expirations can be set at these levels.

Solution

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