My Oracle Support Banner

Error "PSM-BKP-50021: The credentials and storage container for accessing Object Storage are incorrect. Response code returned: 401. Update credentials or storage container and try again" in SOACS instance (Doc ID 2597724.1)

Last updated on OCTOBER 14, 2019

Applies to:

SOA Suite Cloud Service - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

Customer was trying to initiate the backup process but failed with "PSM-BKP-50021: The credentials and storage container for accessing Object Storage are incorrect. Response code returned: 401. Update credentials or storage container and try again." in SOACS instance

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.