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Fusion Global HR: HCM Extract Generates Error when Trying to Submit 'An application error occurred. See the incident log for more information' (Doc ID 2597727.1)

Last updated on SEPTEMBER 07, 2020

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.20.07.0 and later
Oracle Fusion Global Human Resources - Version 11.12.1.0.0 and later
Information in this document applies to any platform.
This note was created for Release 11.13.09.07.0. The note has been reviewed and is current for release 11.13.20.07.0.

Symptoms

When attempting to submit Extract, the error occurs.

The extract is running properly on a schedule. It is only when try to submit the extract manually does this error occur.

Other extracts do not have this issue: other extracts are also on the schedule and you are able to submit them separately.

The extract parameters were recently changed.



ERROR
-----------------------

An application error occurred. See the incident log for more information.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Data Exchange > Submit Extracts or Data Exchange > Manage Extract Definitions > click Submit icon.

2. Get error

Changes

 Extract parameters were recently change.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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