Product Not Available For Selection In Opportunity Revenue
(Doc ID 2599601.1)
Last updated on OCTOBER 16, 2019
Applies to:
Oracle Fusion Sales Cloud Service - Version 11.13.19.07.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.19.07.0 version, Sales, Sales Catalog
ACTUAL BEHAVIOR
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Sales representative are not able to see a product in search to select the product on the Opportunity Object.
Product is available in catalog and available for country but in UI is not retrieving results when searching for it on Opportunity Object.
EXPECTED BEHAVIOR
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Product should be available in search on Opportunity object after it's added to a Product Group and published.
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to an Opportunity.
2. Try to add product in the Revenue table.
3. Product not found through Add Product or Browse Catalog options
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |