OAC: BI Services Are Getting Restarted Automatically With "Error Codes: Y9D5IDNK"
(Doc ID 2599788.1)
Last updated on OCTOBER 15, 2019
Applies to:Oracle Analytics Cloud - Classic - Version 18.1.3 and later
Information in this document applies to any platform.
BI services are getting restarted automatically in every few minutes. you are also seeing several of stuck threads on the server.
[TIME_STAMP] [OBIPS] [ERROR:16]  [saw.threadpool.hostlookup]
[ecid: ] [tid: ] [SI-Name: ] [IDD-Name: ] [IDD-GUID: ] [userId: ] ThreadPool<HostLookup:0>: Worker thread
job errored out. Unable to resolve the name for <Server_IP>.
Error Codes: Y9D5IDNK:
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