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Unable To Load Customers On To Prd Instance (Doc ID 2599999.1)

Last updated on APRIL 16, 2021

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
User is not able to import customer using simplified customer import

EXPECTED BEHAVIOR
-----------------------
User should be able to import customer

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Fill the simplified template
2. generate CSV
3. Upload the customer file and run the import

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot define customers in the system.

Cause

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In this Document
Symptoms
Cause
Solution
References


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