Unable To Load Customers On To Prd Instance
(Doc ID 2599999.1)
Last updated on APRIL 16, 2021
Applies to:
Oracle Fusion Receivables Cloud Service - Version 11.13.19.07.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
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User is not able to import customer using simplified customer import
EXPECTED BEHAVIOR
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User should be able to import customer
STEPS
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The issue can be reproduced at will with the following steps:
1. Fill the simplified template
2. generate CSV
3. Upload the customer file and run the import
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot define customers in the system.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |