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No record search for sharing emails (Doc ID 2600304.1)

Last updated on JANUARY 06, 2021

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.19.07.0 version, Sales for Microsoft Office 365

Currently when sharing an email, the user only sees the records related to the Contact in the email. They want to be able to search for other objects (Account, Opportunities, Sales Leads or Contact) other than just the ones associated with the Contact. Is this currently possible?

Solution

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In this Document
Goal
Solution
References


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