My Oracle Support Banner

Fusion Global HR: Unable To Find Colleague In Help Desk Who Is Active In HCM (Doc ID 2600724.1)

Last updated on OCTOBER 11, 2021

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Goal

Unable to find colleague in Help Desk who is active in HCM

Colleague who is active in HCM cannot be found within HR Help Desk. Searching by both name and employee number (including inactive records.)
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.