My Oracle Support Banner

Getting Error Message During Approval Of Claims [EXISTING CLAIM RECORDS] (Doc ID 2601161.1)

Last updated on OCTOBER 22, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms

Getting error message during approval of claim.

Please note this behavior is seen for
- claims which were created before 19C, when trying to approve then it is giving error message.
- Field which is coming in error message is newly created, same field is having data for attached budget as well.
- Error seen from custom field created after 19C, and on records which were there prior 19C.
- tried with creating New claim records , user confirms New claims working fine, no error


ERROR
-----------------------
WorkflowServiceEngine request to SOA mesh failed. Request operation getBudget from default/MktBudgetsClaimApprovalComposite!11.13.18.10.0/ClaimApprovalHumanTask to MarketingBudgetService failed with error: ORABPEL-30082 WorkflowServiceEngine request to another component failed. Request operation getBudget from default/MktBudgetsClaimApprovalComposite!11.13.18.10.0/ClaimApprovalHumanTask to MarketingBudgetService failed with Business Fault: null. Check the underlying fault. Check target SOA component for cause. oracle.fabric.common.FabricBusinessFaultException oracle.j2ee.ws.client.jaxws.JRFSOAPFaultException: Client received SOAP Fault from server : JBO-25058: Definition XXXXAmount_c of type Attribute is not found in Budget. Check the underlying exception. Ensure that the SOA composite is configured correctly.




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Approve claim

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.