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Not Getting Error Emails From LogFire After 19C Upgrade (Doc ID 2602157.1)

Last updated on OCTOBER 21, 2019

Applies to:

Oracle Warehouse Management Enterprise Edition Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

On : 19C, Core Product Functionality

ACTUAL BEHAVIOR
---------------
Not getting Error emails from LogFire after 19C upgrade.

The emails id's are listed in Company Parameter: INTF_ERROR_EMAIL_LIST.

The last error mail received was for ITEM interface failure on Monday (23rd). After that have not been receiving any further error emails. There have been PO/SO/RMA interface failures.



EXPECTED BEHAVIOR
-----------------------


STEPS
-----------------------
The emails id's are listed in Company Parameter: INTF_ERROR_EMAIL_LIST.
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot receive emails for error

Cause

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In this Document
Symptoms
Cause
Solution


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