Oracle Public Sector Permits Cloud:Workflow Tasks Have To Be Manually Refreshed To Get The Next One To Appear
(Doc ID 2602306.1)
Last updated on FEBRUARY 13, 2020
Applies to:Oracle Public Sector Permits Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.
Qn1:On : 11.13.19.07.0 version, Permits
When a workflow task is updated successfully in a Permit, the next task does not appear and the user must click a Refresh button to get it to appear.
1. Log in to PSCR as a Permit Tech.
2. Go to Permits page and open a permit in Submitted status.
3. Open the Workflow tab.
4. Click the two-panel icon in the upper right corner, and on the Accept Application task select an option in the Status field and click the Update button.
5. Look for the page to refresh and the 2nd task (Issue Permit) to appear.
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