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Unable To Provision Users in Primavera P6 Cloud Hosted Environment (Doc ID 2602676.1)

Last updated on APRIL 21, 2020

Applies to:

Primavera P6 Standard Project and Portfolio Management Cloud Service - Version 15.2.18.4 and later
Information in this document applies to any platform.

Symptoms

When attempting to provision application access in the Primavera Administration, the following error occurs.

ERROR(S)
-----------------------

User(s) Created/Modified
0 user(s) processed successfully, 1 user(s) failed.

OR

"Assigning Application Access failed: PrimaveraP6Production due to error while creating user You do not have create privileges on object user."

STEPS
-----------------------

  1. Login to Primavera Administration.
  2. Attempt to provision application access to a user.

Changes

 The 'prm_system_xxxx_production' had it's Admin Superuser access removed.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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