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iOS Expense App v6.1.9 Attachments Not Working With IOS MOBILE App (Doc ID 2602695.1)

Last updated on OCTOBER 13, 2020

Applies to:

Oracle Fusion Expenses Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms

On iPhone running iOS 13.1 find that  iOS expense app v6.1.9 does not process image attachments.

Steps to Reproduce:

  1. Users will take a photo.
  2. Then log into the expenses app. Log an expense claim,
  3. go to attach a photo from "photo Album" ,
  4. select the photo needed and when selected the photo pops up, but does not give any submit button or cancel button.
    it is at this stage where the user needs to close the app and restart.
    app freezes / is unresponsive - there is no way to use the image. Users have to restart the application

Cause

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In this Document
Symptoms
Cause
Solution

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