My Oracle Support Banner

How to Handle Purchase of Digital/Downloadable Products That Only Need Email for Delivery (Doc ID 2602751.1)

Last updated on OCTOBER 07, 2021

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.


Handle purchase of digital products that may require email for delivery. For instance, users may want to purchase a downloadable game to give their friend as gift so the receipient's email is different than the registered user's email. This article covers following goals:

  1. Collect email for each digital product users purchase
  2. Skip shipping process
Note: such products are different than other non-shippable products such as gift wrappers that cannot be purchased alone and must be purchased along with other shippable products. Digital products can be purchased alone.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.