Receipt Transaction Status Is 'Sent' But Not Synced In OM
(Doc ID 2603255.1)
Last updated on AUGUST 25, 2020
Applies to:Oracle Fusion Inventory Management Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.
Receipt Transaction status is 'Sent' but not synced in Order management.
After RMA is being received, the status is not getting updated from 'Awaiting Receipt' to 'Awaiting Billing' on the RMA line. That is, the receipt information is not flowing back to OM(Order management), though the 'Send Receipt Confirmation' ESS job is updating the confirmation status to SENT.
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