FA: SCM: OM: Can Invoicing be Delayed Until - Customer Acceptance - on Delivery.
(Doc ID 2603260.1)
Last updated on DECEMBER 03, 2020
Applies to:Oracle Fusion Order Management Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.
Is it possible to delay invoicing a sales order until the customer has approved this process through - Customer Acceptance. The following business requirements have been described.
1. Defer invoicing until customer has accepted delivery of an order line.
2. Assets will be shipped to customer sites that will sometimes need to be installed by an engineer before it can be used. It would be wrong to send an invoice to a customer until the asset has been commissioned and is live.
3. In the case of Drop shipment, the supplier may provide an ASN for shipment from their site, but the delivery could have a long lead time and invoicing should be deferred until the products are delivered.
4. Additionally, this can be like the EBS functionality or provide a task to enable a call-out Service Request to B2B/B2C/Service Logistics. When the task is completed the order can be billed.
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