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Cannot Request Fiscal Documents For Credit Memo (Doc ID 2603356.1)

Last updated on APRIL 20, 2020

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.19.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.19.07.0 version, Billing - Transactions

The "Request for Fiscal Document" credit memo feature renders an error when clicked.

ERROR
-----------------------
Another user has changed the row with primary key oracle.jbo.Key[xxx]"



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Receivables -> Billing -> Tasks -> Manage Transactions

2. Create a credit memo
3. Click "Request for Fiscal Document"

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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